Resolve is a global provider of Dynamic Case Management solutions. We give our customers the power to decide. What customer information do you want to capture? Which business processes would you like to automate? Which information should your operators have access to? What data do you need for your Annual Report?

Resolve provides the ultimate product and service value proposition:
As a packaged solution, Resolve delivers the majority of customers’ needs immediately, and to ensure you have a perfect fit, Resolve comes complete with the tools to enable you to adapt your solution further - in your time, anytime.

Built on Microsoft technology, Resolve easily integrates with other business systems to achieve an optimum solution, and has been designed in collaboration with our customers to develop a comprehensive and useful solution.

Throughout our 18 year history we have been committed to delivering long term value to our customers. We continue to develop our unique product and service offerings, with a consistent feature-rich product roadmap, delivering flexible, robust and trusted solutions that show rapid return on investment.

Resolve Express
Resolve Express is an out-of-the-box Complaints & Enquiries Management solution, providing the tools you need to quickly and securely collect, manage, share and report on complaints and enquiries.

Resolve Express is designed for smaller organisations or business units who want the benefits of a comprehensive Complaints and Enquiries Management solution, in a more simplified and cost effective form.

Resolve Intelligence
Resolve Intelligence is an easy-to-use, flexible and functionally-rich Business Intelligence (BI) reporting tool for your Resolve and enterprise-wide data, delivering access to real-time reports, interactive dashboards, comprehensive analytics and mobile applications.

Resolve Intelligence's intuitive platform enables you to report, analyse and present data in a range of formats, to help you identify trends and opportunities, and support fundamental decision making.

Resolve OpenForms
Configurable to meet your information gathering requirements, Resolve OpenForms provides a standard way for your web forms to integrate with your Resolve system. Resolve OpenForms captures data from your web forms including customer, contact or complainant details, summary information, and supporting documentation.

With internet usage rapidly growing, Resolve OpenForms will correlate to significant time savings for your organisation.